Accessibility Statement
This Accessibility Statement applies to: www.outsurance.ie
OUTsurance Values Digital Inclusion
OUTsurance is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all our users. We welcome your feedback.
This website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards and complies with the European Accessibility Act (EAA) requirements. These guidelines explain how to make web content more accessible to people with disabilities and user-friendly for everyone.
In our effort to help provide a fully accessible and optimized experience for our website visitors, OUTsurance has taken careful measures to help ensure an enhanced user experience, whether the website visitor is using assistive technologies such as a screen reader, magnifier, or other assistive technology to access the website.
This website is monitored and tested by AudioEye, a third-party provider of Web Accessibility testing and monitoring. Results of automated testing are reported to www.outsurance.ie in the AudioEye platform. Further, to the extent www.outsurance.ie engages AudioEye for expert review, remediation and user testing by people with disabilities, AudioEye either remediates discovered issues or provides a Source Feedback Report (SFR) for www.outsurance.ie to remediate the issue. Finally, AudioEye continually improves and refines its existing solutions.
AudioEye Trusted Certification
The Trusted by AudioEye badge represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and, if applicable, expert review, remediation and user testing to increase conformance with Web Content Accessibility Guidelines (WCAG) 2.2, Level AA Success Criteria. AudioEye and www.outsurance.ie continue to collaborate in an ongoing effort to help maintain conformance with the success criteria and help provide an accessible user experience for all website visitors.
AudioEye certifies that www.outsurance.ie has engaged AudioEye to help www.outsurance.ie conform with WCAG 2.2 Level, AA Success Criteria to ensure OUTsurance reaches compliance with the European Accessibility Act (S.I. 626 of 2023).
AudioEye uses the following web browsers and web-based assistive technologies in testing its solutions:
The most recent and immediately prior two versions of any desktop standards-compliant web browser that represents over 5% market share.
Web-Based Assistive Technologies such as screen readers (i.e., JAWS, NVDA, and VoiceOver), magnification, voice dictation, and keyboard-only navigation generally favoured by the disability community.
Web Accessibility Guidelines
Please see more information about WCAG compliance.
Improving the user experience for everyone
www.outsurance.ie has leveraged the Web Content Accessibility Guidelines (WCAG) 2.2 as a reference to help ensure the web content made available from this website is more accessible for individuals with disabilities and user-friendly for everyone and to achieve compliance with the European Accessibility Act. These globally recognised best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). AudioEye references Level AA of these guidelines in helping provide accessibility.
Related links
Web Accessibility Initiative (WAI)
Feedback
OUTsurance takes seriously its obligations under the European Accessibility Act and related Codes. We are striving to ensure that our website meets relevant standards.
You can report an issue by clicking the icon in the bottom right corner of this page:
If you are not satisfied with our response to your accessibility feedback, you may:
- Contact OUTsurance via email complaints@outsurance.ie or phone 1800 600 400
- File a complaint with the relevant national enforcement body Make a European Accessibility Act complaint - CCPC Consumers
For more information about your rights under the European Accessibility Act, visit: European Accessibility Act - National Disability Authority
AudioEye is available to assist website visitors with any issues accessing content and the various services and functions made available across www.outsurance.ie. Website visitors are encouraged to engage with the Help Desk to report and troubleshoot web accessibility related issues.
The AudioEye Accessibility Help Desk
Providing Users with a Free and Customizable Assistive Utility
In addition to the above-mentioned techniques and strategies, we have provided the AudioEye Accessibility Help Desk that allows website visitors to report accessibility issues. The Help Desk also provides personalization tools that allow website visitors to customize their user experience. If the AudioEye Accessibility Help Desk is not enabled by default, users can enable it by selecting the Activate Help Desk button below. Once activated, the Accessibility icon should be visible on any page of this website. Users can then engage the Help Desk by interacting with the Accessibility icon.
Activate Accessibility Help Desk
Core features of AudioEye Accessibility Help Desk
AudioEye Help Desk
Users can report accessibility and usability-related issues.
Personalization tools
The personalization tools can be used to customize the visual display of the website.
Page elements navigation
Users can navigate easily through any page by element or content hierarchy.
Third-party sites
Throughout this website, we may make use of different third-party websites such as Facebook, Google Maps, X (formerly known as Twitter), LinkedIn, Instagram, and YouTube to spread news and information about www.outsurance.ie's products and services. These websites, which are not controlled by www.outsurance.ie, may present challenges for individuals with disabilities that we are not able to control or remedy. As made publicly available, here are the Accessibility Policies provided from these third-party websites: